SquareOne Physio + Pilates + Exercise has a tiered pricing structure to reflect the qualifications and experience of our team and allow you to select the Physiotherapist that best suits your needs.


Tier 1 Tier 2 Tier 3
Initial Consult 30 mins $112 $127 $137
Initial Consult 60 mins $167 $187 $202
Follow Up 30 mins $102 $117 $127


Tiered Physio information

Tier 1
Physiotherapy Bachelor or Graduate Entry Masters University qualifications

Tier 2
Titled Physiotherapist
Minimum 6 years experience
Completed Post-Graduate Masters in Sports and/or Musculoskeletal Physiotherapy

Tier 3
Practice Principals
More than 18 years of experience
Completed Post-Graduate Masters in Sports and/or Musculoskeletal Physiotherapy



Tier 1 Tier 2
Performance Ax 60 mins $167 $177



45 mins 60 mins
Casual $132 $157
6 Pass $124 $147
12 Pass $122 $145



Initial Home Visit 30-45 mins  $177
Follow Up Home Visit 30 mins  $167



30 mins $70
60 mins $100
90 mins $150

What to expect when coming for an appointment

Our friendly Reception team or Physio team will be there to greet you on arriving at SquareOne. We will ask you to fill in a New Patient details form and then take you through to one of our private treatment rooms.

After discussing your problem/s with your Physiotherapist they will then usually get you to perform some movements and carry out some tests to help diagnose your injury.

The first consultation will also include treatment to get you started straight away on the path to recovery. This is often in the form of hands-on treatment and you may also be instructed in some exercises to carry out at home.

It is important to us that you fully understand your condition so we will provide as much education as possible throughout your consult. We will often send you accompanying videos you can watch at home.

What to bring to your appointment

Please arrive a few minutes early to complete some paperwork.

Please wear appropriate clothing to expose the area requiring treatment. We have shorts and gowns to borrow if required.

Please bring along any doctor’s referral letters, scan (MRI/CT/ultrasound) or x-ray results you have, and your private health insurance card so you can claim for your treatment on the spot.

Do I need a massage or should I see a Physio?

Massage is an excellent was to relieve tired and sore muscles or even just relax. Many of our busy patients utilize this great service including our local athletes (and the SquareOne team themselves!)
If you have have an ongoing issue or are yet to understand the cause of your pain then it’s time to see a Physiotherapist. A Physiotherapist will assess your injured or painful area, present you with a provisional diagnosis and let you know how to resolve it. Massage may still be recommended as a treatment option along with anything else that will lead to a resolution of your symptoms.


Payment is required at the time of your appointment.  We accept cash, cheques, EFTPOS and credit card payments (including AMEX). You can claim your private health insurance refund on the spot using HICAPS, and only pay “the gap”.  NB: You must bring along your membership card.

Cancellation/Missed Appointment

Late cancellations and missed appointments exclude others from receiving treatment. Therefore, we request that if you are unable to make a consultation or class that you let us know as early as possible and at least 24 hours prior to your appointment. We have an answering machine for after hour’s messages.
In the event a late cancellation occurs classes will be invoiced at the full fee and a cancellation fee will be applied to consultations.
A missed appointment or class will incur the full treatment fee.

How much will my private heath fund pay?

There is a huge variance between health funds and level of cover so it is best to ask your health fund what your level of cover provides. We can however provide you with an estimate via HICAPS if you present your card at one of our clinics.

Are telehealth consultations covered by private health funds?
Telehealth consults are covered for DVA, EPC and workcover.
Private health funds will cover telehealth consults from 12th April, with the following criteria:

  • The customer is undergoing an existing course of treatment and the customer has seen the physiotherapist over the past six months, or
  • For new patients, the tele-physiotherapy service has been recommended by their general practitioner or relevant medical specialist, and
  • The primary condition being treated is one of:
  • Post orthopaedic surgery rehabilitation (e.g. Total hip or knee replacement)
  • Chronic musculoskeletal condition (e.g. osteoarthritis)
  • Cardiac rehabilitation
  • Pulmonary rehabilitation, or
  • pelvic floor muscle training


Is the appointment covered by medicare?

If you have a chronic condition or illness, you may be eligible for a Medicare rebate for your physiotherapy treatment. Under the Government’s Chronic Disease Management scheme (formerly Enhanced Primary Care or EPC), certain individuals are entitled to a Medicare rebate for a total of five allied health provider visits each calendar year. Physiotherapy is among the services included in this scheme.
You will need to see your GP to see if you are eligible for this.